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Set up alerts
  • 15 Feb 2023
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Set up alerts

  • Updated on 15 Feb 2023
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Article Summary

1. Click to access the details of this alert and configure it.

2. Click to access the recipients of this alert and manage them (add, delete...).

The history of received alerts is accessible in the "History and status" > "Events" menu.

To receive alerts: select at least one email address or mobile number.

Geolocation

If email addresses or phone numbers are similar to a maximum of 6 similar email addresses or 6 similar phone numbers are kept. The user is still free to modify the different lists.

If no email addresses or phone numbers are entered in the settings the settings are empty and user definable

If no email addresses or phone numbers are entered in the setting at the setting is empty and definable by the user

Clicking on EDIT will open the editing window.

Configure the recipients of the alerts by clicking on the ENVELOPE pictogram

When selecting the recipient(s) of the alerts, it is possible to define them as recipient(s) of all the alerts of the vehicles of the same geolocation group.

Example here: alert extended to vehicles in the "Rungis Group" geolocation group 

Fleet management

This page allows you to quickly view the status of your vehicles' alert settings.

1. You can search for a vehicle by entering its registration or model in the search field

2. To set up or modify alerts click on the MODIFY button

Alert set up

Alert not set up

An ALERT MANAGEMENT window is displayed with 7 configurable alerts:

Setting up an alert

1. Select the relevant alert. Click the arrow on the right to unfold or fold the alert detail. The configuration details appear. The settings and configuration mode are the same for all alerts (see below).

2. Drag the slider depending on whether the setting is for the WHOLE fleet or for one or more ASSIGNMENT CENTRES.

3. If applicable, select the relevant Assignment Centres.

4. Activation of the alert :

  • INACTIVE: the alert will be notified on the Manager's web application Dashboard.
  • ACTIVE: in addition to the notification on the Manager's application, the alert will be sent to the recipients by e-mail and/or notification.

5. Enter the email addresses and mobile phone numbers of the alert recipients. Separate the data with a comma.

6. Check if you want to alert the driver (notification and email if entered in the Driver record)

7. Check if you wish to alert the person in charge of the assignment centre (notification and email if entered in the Assignment Centre).

8. Select if you want a reminder of the alert.

9. If applicable, select the reminder frequency. Do the same for all alerts

10. Do not forget to SAVE

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